Support

Trackless is an AI-powered calorie and food tracking app. Just speak or type what you ate and our AI logs the calories and macros for you — no manual searching or barcode scanning required.

Every new user gets a 7-day free trial with full access to all premium features. No credit card is required to start. After the trial ends, you can choose a subscription plan to continue.

We offer two plans: Monthly and Yearly. The yearly plan gives you a significant discount compared to paying monthly. Prices are displayed in your local currency and may vary by region. You can view the exact pricing in the app.

Subscriptions are managed through the App Store (iOS) or Google Play Store (Android). To cancel, go to your device's subscription settings:

• iOS: Settings → Apple ID → Subscriptions → Trackless → Cancel
• Android: Google Play → Payments & subscriptions → Subscriptions → Trackless → Cancel

Refunds are handled by Apple or Google depending on your platform. You can request a refund through the App Store or Google Play Store. If you have trouble, contact us and we'll do our best to help.

You can delete your account from the app under Profile → Settings → Delete Account. This permanently removes all your data from our servers. You can also email us at support@tracklessai.app to request account deletion.

Yes. We take privacy seriously. Your health and nutrition data is never sold or shared with third parties. All data is encrypted in transit and at rest. For full details, see our Privacy Policy.

Use the contact form above or email us directly at support@tracklessai.app. We read every message and appreciate your feedback.